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*** What to expect with your curbside appointment ***

Writer's picture: MiVet Animal ClinicMiVet Animal Clinic
Sep 23, 20202 min read



We are missing all our clients smiling faces, and cannot wait until we can welcome you into the clinic again! We have been dealing with high caseloads for many reasons associated with the pandemic (including veterinary clinic closures and postponed procedures). We also have been seeing an abundance of adorable kittens and puppies -- especially poodle-mixes, lovingly nicknamed "Covidoodles"!


Due to this high caseload and the small size of our waiting area, we will continue with our “curbside” appointments for the foreseeable future.





But what does this mean?

  • Please pull up to the curb and give us a call when you arrive (734-388-0102). A technician will take a brief history over the phone and go over all your questions & concerns for the doctor.

  • Please then walk your pet to our door for the technician to retrieve. We do ask all that dogs are on leashes and all cats / pocket pets are in an appropriate carrier - safety first!

  • The technician will grab a weight and vitals on your pet and inform the doctor of everything you have spoke about.

  • Dr. Jen or Dr. Anna will perform a physical exam to assess your pets health. They'll also get cookies and ear rubs as needed!

  • The doctor will then call you to discuss their exam findings as well as all your concerns and questions in detail.

  • Once the doctor has spoke with you about diagnostics, vaccinations and recommended treatments, we will perform them (time for more cookies, pets and praise).

  • Our receptionist will call you to take payment over the phone. A full estimate can be talked through or emailed at any time -- and always before performing more advanced procedures or diagnostic testing.

  • We will then bring your pet back to you, as well as usually a printed discharge form that explains everything we talked about at your visit.

Rest assured that all of your pets are getting lots of love and attention during their visit to MiVet: hanging out in the doctor's office, cuddles and snacks to make their visit as comfortable as possible.


Let us know if your pet has specific preferences or if there is anything in particular that you think will help make your visit run more smoothly.


We can’t wait to see you!






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We are open! - COVID-19 Update

Writer's picture: MiVet Animal ClinicMiVet Animal Clinic
Mar 23, 20202 min read


We have been reviewing recent developments with COVID-19, especially with the executive order from Gov. Whitmer today, and we continue to adapt our practices to play our part in keeping our community healthy.


We want you to know that we are still here to help your pets and you through this difficult time. Your pets health and well-being is important to us, and we are not planning on going anywhere. We have been conducting curbside drop-off appointments for a full week, and have rescheduled all our routine and elective appointments and procedures.

We are here and available for emergencies and urgent care, and have a variety of other services available remotely.


Here are some important updates:

- Call us on 734-388-0102 when you arrive at the clinic, so that we can take a clinical history before bringing your pet into the clinic.


- For urgent appointments, phone consultations and medication pick-up, we are asking that clients pay remotely (no cash or checks in most circumstances). We have added multiple payment options on our website including debit/credit card payments, Care Credit and PayPal to make this as smooth as possible!


- Our online store is a good alternative to leaving home for preventives and medication refills as well as treats, toys and diets.


- Purina Proplan and veterinary prescription diets are available through our online Purina portal: www.ProPlanVetDirect.com using clinic ID M2K3E.


- Your pets information, including vaccination information, is available on our online portal. Online booking for phone consultations will be available soon.


- Our opening hours will remain 8-6 weekdays and 9-12 on Saturday mornings - we are not planning to change these.



 

13 Animal emergencies that require immediate veterinary

consultation and/or care

This list was obtained from the American Veterinary Medical Association (AVMA)


  1. Severe bleeding or bleeding that doesn't stop within five minutes

  2. Choking, difficulty breathing or nonstop coughing and gagging

  3. Bleeding from nose, mouth, rectum, coughing up blood, or blood in urine

  4. Inability to urinate or pass feces (stool), or obvious pain associated with urinating or passing stool

  5. Injuries to your pet's eye(s)

  6. You suspect or know your pet has eaten something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.)

  7. Seizures and/or staggering

  8. Fractured bones, severe lameness or inability to move leg(s)

  9. Obvious signs of pain or extreme anxiety

  10. Heat stress or heatstroke

  11. Severe vomiting or diarrhea – more than two episodes in a 24-hour period, or either of these combined with obvious illness or any of the other problems listed here

  12. Refusal to drink for 24 hours or more

  13. Unconsciousness


The bottom line is that ANY concern about your pet's health warrants, at minimum, a call to your veterinarian.

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COVID-19 Awareness

Writer's picture: MiVet Animal ClinicMiVet Animal Clinic
Mar 11, 20202 min read

In the wake of recent news and client questions, we wanted to prepare some information regarding how we are monitoring updates on COVID-19 regarding our pet patients, as well as what precautions we are taking to protect the people in our community.


COVID-19 has not currently been linked with disease in companion animals. Although the virus has been isolated from one dog (to date), multiple international and domestic health organizations have indicated that companion animals are not considered at risk for contracting or spreading the virus at this time.

That being said, it would be sensible to increase hand-washing (especially after touching your pet and before eating or touching your face) and monitor your pet and human family closely for any signs of illness.

More information about animals and COVID-10 is available here.


From our opening day, we have taken pride in our infection control. As part of this, our hands are washed and all surfaces cleaned with appropriate disinfectants between every patient. We have reviewed our disinfection protocols to ensure they follow the Centers for Disease Control (CDC) guidelines and will be increasing how frequently we sanitize surfaces, door handles, and our non-clinical areas.

We have always had hand sanitizer available in reception, and hand-washing facilities in every exam room - we encourage you to use these facilities regularly.


We want you to feel comfortable visiting us, and to know that the health of our clients and our team is just as important as the health of our patients. If you feel unwell or have a fever, we encourage you to call us and reschedule your appointments.



Stay well,


The Team At

MiVet Animal Clinic



 

Please call us on 734-388-0102 if we can help you in any way or if you have specific questions regarding your pet(s).

We recommend the below reputable sources for further research.


Washtenaw County Health Department:

Michigan Department of Health and Human Services:

American Veterinary Medical Association:

Centers for Disease Control:

World Health Organization:



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