We are open! - COVID-19 Update
Updated: Mar 24, 2020
We have been reviewing recent developments with COVID-19, especially with the executive order from Gov. Whitmer today, and we continue to adapt our practices to play our part in keeping our community healthy.
We want you to know that we are still here to help your pets and you through this difficult time. Your pets health and well-being is important to us, and we are not planning on going anywhere. We have been conducting curbside drop-off appointments for a full week, and have rescheduled all our routine and elective appointments and procedures.
We are here and available for emergencies and urgent care, and have a variety of other services available remotely.
Here are some important updates:
- Call us on 734-388-0102 when you arrive at the clinic, so that we can take a clinical history before bringing your pet into the clinic.
- For urgent appointments, phone consultations and medication pick-up, we are asking that clients pay remotely (no cash or checks in most circumstances). We have added multiple payment options on our website including debit/credit card payments, Care Credit and PayPal to make this as smooth as possible!
- Our online store is a good alternative to leaving home for preventives and medication refills as well as treats, toys and diets.
- Purina Proplan and veterinary prescription diets are available through our online Purina portal: www.ProPlanVetDirect.com using clinic ID M2K3E.
- Your pets information, including vaccination information, is available on our online portal. Online booking for phone consultations will be available soon.
- Our opening hours will remain 8-6 weekdays and 9-12 on Saturday mornings - we are not planning to change these.
13 Animal emergencies that require immediate veterinary
consultation and/or care
This list was obtained from the American Veterinary Medical Association (AVMA)
Severe bleeding or bleeding that doesn't stop within five minutes
Choking, difficulty breathing or nonstop coughing and gagging
Bleeding from nose, mouth, rectum, coughing up blood, or blood in urine
Inability to urinate or pass feces (stool), or obvious pain associated with urinating or passing stool
Injuries to your pet's eye(s)
You suspect or know your pet has eaten something poisonous (such as antifreeze, xylitol, chocolate, rodent poison, etc.)
Seizures and/or staggering
Fractured bones, severe lameness or inability to move leg(s)
Obvious signs of pain or extreme anxiety
Heat stress or heatstroke
Severe vomiting or diarrhea – more than two episodes in a 24-hour period, or either of these combined with obvious illness or any of the other problems listed here
Refusal to drink for 24 hours or more
The bottom line is that ANY concern about your pet's health warrants, at minimum, a call to your veterinarian.